EntsWeb Privacy Policy

Effective Date: 1st July 2025

At EntsWeb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you use our platform.

1. Information We Collect

• Name, email address, and contact details when you register.
• Profile data, including biography, work experience, media (photos, videos), and job history.
• Billing and payment information, including GoCardless mandate details.
• Role postings, production details, and application records.
• Communication and support messages.
• Technical data such as IP address, device type, and browser type for security and analytics.

2. How We Use Your Information

• Provide and operate the EntsWeb platform.
• Manage your account, profiles, roles, and productions.
• Send notifications related to billing, applications, and system updates.
• Process payments and generate invoices.
• Improve platform features and user experience.
• Monitor and prevent fraud, abuse, or violations of our Terms of Service.
• Comply with legal obligations.

3. Sharing Your Information

• We do not sell your personal information. We may share your data only with:
• GoCardless for processing direct debit mandates and payments.
• Service providers who help us operate the platform (e.g., cloud hosting, email providers).
• Law enforcement or regulators if required by law or to protect our legal rights.
• Other users, if you choose to publish a profile publicly or post roles.

4. Storing and Securing Your Data

• Your data is stored securely on servers in accordance with industry best practices.
• We use encryption and access controls to protect your information.
• Only authorized staff and service providers have access to sensitive data.
• We retain data only as long as necessary to provide services and meet legal requirements.

5. Your Rights

• Access, update, or delete your personal information.
• Withdraw your consent at any time (where applicable).
• Object to certain types of data use.
• Request a copy of the data we hold about you.
• Contact us for help or to exercise these rights: admin@entsweb.com

6. Cookies and Analytics

• We may use cookies to enhance your experience and gather usage analytics.
• You can control cookies through your browser settings.

7. Third-Party Links

Our platform may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or within your account.

9. Contact Us

If you have any questions about this policy or your personal data, contact us at admin@entsweb.com.